Frequently Asked Questions
Everything you need to know about lighting your home.
How long will it take for my order to ship?
Most orders are processed within 24 to 48 hours. Depending on your location, standard ground shipping typically takes 3 to 7 business days to arrive.
What is your return policy for lighting fixtures?
We offer a 30-day return policy for most unused items in their original packaging. Please note that certain specialty bulbs and clearance items may be final sale.
Are your LED bulbs compatible with traditional dimmers?
Not all LED bulbs are dimmable. Please check the product specifications for the 'Dimmable' label. For the best performance, we recommend using an LED-compatible dimmer switch.
What happens if my bulbs arrive broken?
We take great care in packaging fragile items, but if your order arrives damaged, please contact our support team within 48 hours of delivery to arrange a replacement or refund.
Do you offer bulk discounts for commercial projects?
Yes, BulbAmerica provides volume pricing for contractors, businesses, and large-scale residential projects. Contact our sales team for a custom quote.
How do I know which base size I need for my lamp?
The most common household base is the E26 (medium base). We provide a detailed base size chart on our blog to help you distinguish between Candelabra (E12), Intermediate (E17), and others.